- Questions about lots call 778-838-2645
- If you are wondering what lots you won before the auction closes you can always check the status of your lots under "My Bidspotter" on the top right side of the Bidspotter page.
- Questions about payment, freight, shipping, crating call the office at 604-371-1190 or email buyit@activeauctionmart.com
- Notice to US Buyers - Today 1 CAD = 0.741799 USD
- Auction check out location is 909 Foothills Road, Chase, BC Canada V0E1M1 - unless otherwise noted on the lot.
- Directions to Chase, BC: https://goo.gl/maps/tWG69vvVEuuf9zeT6
- Check out in Chase, BC is Saturday May 13 & Sunday May 14 from 9 am to 4pm and Monday May 15 by appointment only. Call 778-838-2645 to schedule.
- NOTE: THERE IS NO CHECK OUT ON FRIDAY MAY 12, 2022
- Check out times are strictly adhered to unless other arrangements have been made.
- Riggers on site to assist with loading - Forklift on Site / Ground Level Loading
- We offer assistance with freight quotes, carrier coordination and Custom Brokers. Please email our office at buyit@activeauctionmart.com or call the office at 604-371-1190
- Payment is due within 48 hours of auction close and prior to pick up.
- Your Winners Notification will be sent to you by email to the address you registered with Bidspotter and should be in your inbox within 6 hours of auction close. Sometimes emails end up in your spam folder so if you do not receive your notification please call our office.
- Please make sure all your contact information is up to date with Bidspotter so there is no missed communication
- WE DO NOT ACCEPT PAYMENT ON SITE
- Payment for won lots is by credit card, wire or e-transfer - Please contact our office for banking details
- Payment will be processed upon auction close using the credit card you registered with. If your total invoice exceeds $4400.00 Canadian payment must be by EFT, E-transfer or Wire unless other arrangements have been made.
- Payment for bidders outside Canada or the USA must be by wire transfer only.
- Crating, Skidding, Packaging Services are available - please email our office for a quote at buyit@activeauctionmart.com
BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:Monday – Friday, 8:00 AM ET – 8:00 PM ET
Email: support@bidspotter.com
Office: 253-858-6777 Toll Free: 866-597-2437
Frequently Asked Questions
Active Auction Mart Ltd.
PLEASE READ!!!!
Auctioneers Terms and Conditions for Bidders
Subject to additions and deletions prior to the sale and at the time of the auction. All bidders participating in the auction shall be bound by the following terms & conditions.
- A Buyers Premium of 18% will be in effect for this auction. The auction is conducted and payable in Canadian Funds.
- Terms of the sale are Cash, Debit, Visa, MasterCard, wire transfer, e-transfer (buyit@activeauctionmart.com) or direct deposit. We do not accept checks (cheques) in any form. On site payment is not available.
- Accounts must be settled immediately after auction close and before any items may be removed from the premises.
- Each successful online bidder will receive an invoice / winners notification by email. It is your responsibility to ensure you receive this email. Onsite bidders will receive an invoice at the sale location.
- Taxes: All buyers are subject to GST 5% and 7% PST and shall be paid to the Auctioneer at the time of sale. Foreign buyers can apply to the CRA for a refund. PST Exempt buyers must provide a valid PST # at time of registration.
- The Auctioneer has the right to delete, remove or alter lots prior to or duriing the sale.
- The Auctioneer reserves the right to refuse any applicant the privilege of bidding on the auction and may revoke such privilege at any time.
- All items are sold “AS IS, WHERE IS” and lie at the purchasers risk immediately
- All sales “FINAL”
- The listing catalog is meant merely as a guide. The Auctioneer believes the descriptions contained herein to be correct, but makes no warranty in connection therewith. Descriptions shall not be relied on for accuracy or completeness. Bidders/Buyers shall be deemed to have inspected all items sold at Auction ("Items") before bidding and to have relied solely on their own inspections and investigations. Auctioneer and seller shall not be liable for any inaccurate description of any Item or lot whether contained in a catalogue, advertisement or otherwise
- The items have been displayed for inspection and each purchaser shall be held satisfied as to the condition, identity and authenticity and shall not be entitled to make objection after the sale on any grounds whatsoever.
- The Auctioneer assumes no responsibility or any liability once title passes, which occurs at time of payment in full. Buyers are advised to prearrange for insurance coverage of their purchase. Title will revert to the Seller in the event the Buyer does not remove Item(s) within the time specified. Any lots / items not removed after 30 calendar days will no longer be available.
- If the Auctioneer is unable to deliver an Item sold to a Buyer due to fire, theft or any other reason whatsoever, the Auctioneer shall reimburse Buyer for all monies paid to the Auctioneer in respect of the Item and the Auctioneer shall have no further liability to Buyer arising from or relating to such loss, including without limitation, any damages or loss of profits.
- In any case of dispute the Auctioneers decision shall be final.
- The auction company is providing the contracted services of BidSpotter.com as a convenience to prospective purchasers and in no way is this to be considered an exceptional right, any disruption in the broadband network and or phone lines that may disrupt the internet biding service will not be held against the auction company or BidSpotter.com there is a potential risk of bids being missed due to system lags or human error that can happen in real time, I acknowledge this risk and agree that the auction company or BidSpotter.com will not be held liable in any fashion what so ever.
- All Bidders must provide their FULL NAME, COMPLETE ADDRESS, PERMANENT ADDRESS and a DAYTIME PHONE NUMBER & EMAIL ADDRESS at which they can be contacted at the time of registration.
- Time is of the essence; If Buyer fails to make payment or remove lots/item(s) within the time periods provided, the Auctioneer may resell the lot/item(s) purchased by Auction, private contract or otherwise, as Auctioneer in his discretion deems advisable, and Buyer shall be liable for the shortfall and all costs expenses, moving and storage. All invoices will be sent via email.
- All items must be removed from the premises by the dates listed per auction and only upon full payment. Any lots/items remaining after 30 calendar days will no longer be available.
- Removal hours are as posted per auction and must be adhered to unless otherwise specified or arranged.
- Cost and responsibility of removal remains with the purchaser.
- Shipping is not available from this location. If you choose to send in a carrier please ensure they will pick up AS IS / WHERE IS, not skidded or packaged. Please set up shipping with your own carrier and reference your Bidder # on the bill of lading.
- Each shipment is subject to handling, palletizing and packaging fees depending on the item(s) purchased. Please contact us for a list of fees by calling 604-371-1190 or by emailing buyit@activeauctionmart.com