Important Information
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BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit our Frequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here.
Customer Support Hours:
- Monday – Friday, 8:00 AM ET – 8:00 PM ET
Email: support@bidspotter.com
Office: 253-858-6777 Toll Free: 866-597-2437
Terms and Conditions
REGISTRATION
A valid credit card is required in order to confirm bidders identity and will remain on file.
PAYMENT
Final Payment must be paid within 24 hours of auction. No Items can be removed until entire invoice is paid in full. Auctioneer reserves the right to resell buyer's lots if full payment is not made by 3PM next day.
FORMS OF PAYMENT
We accept cash, cashier's checks or credit cards (up to $3,000 & a 3% processing fee applies for credit card purchases.)
BUYER PREMIUM
15% Buyer Premium applies to any purchases made via the online bidding platform
AS-IS, WHERE IS
All items are sold "as is, where is" without warranty or guarantee. Please inspect all items carefully before bidding. There will be no re-bids or rebates after an item is sold. This catalog is presented strictly as a guide and is subject to errors and omissions.
PICK UP
Bidders are responsible for the safe removal of their items within 72 hours of auction. Please speak to the auctioneer about more time if working within this timeline is an issue.
ALL SALES ARE FINAL
No returns or adjustments will be made after the auction. Bidders who elect to pay their balance by credit card understand an additional 3% convenience fee applies and agree to relinquish any and all rights to charge backs.
DISPUTES / DISCREPANCIES
Record of sale kept by the Auctioneer will be taken as final in the event of any dispute. In the event the auctioneer cannot release all or part of the lot, the extent of the auctioneer's responsibility will be to refund all monies paid in connection with the lot in question. Auctioneer records the sale by voice recorder. No adjustments will be made to an invoice once the inventory leaves the premises.
LIABILITY
All persons attending, inspecting or removing merchandise assume all risks whatsoever of damage or loss to person and property and specifically release the Auctioneer and Seller formal liability therefore. Auctioneer and Seller shall not be liable by reason of any defect in condition of the merchandiser premises on which the sale is held. Auctioneer at his sole discretion may require insurance and/or the use of a commercial rigger based upon the level of difficulty removing a piece of equipment.
Additional Terms of Sale may be announced by auctioneer on day of auction.