Important Information

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BidSpotter Customer Service Support Department 

Have a question pertaining to the bidding process? 

Visit our Frequently Asked Questions!  

You can also start a live chat with a Bidspotter Support Representative by selecting Live Chat at the top of Bidspotter.com. More information on our chat system can be found by clicking here

Customer Support Hours:

  • Monday – Friday, 8:00 AM ET – 8:00 PM ET

Email: support@bidspotter.com

Office: 253-858-6777 Toll Free: 866-597-2437

Frequently Asked Questions

Terms and Conditions

Items must be picked up during the specified pick-up dates and times. Failure to do so, may, at the auction house's sole discretion, lead to forfeiture or daily charges. Please contact the auction house PRIOR TO BIDDING for any special arrangements that you may need. Only a written agreement with Auctioneer or Auction Coordinator can modify these provisions.

Buying as is, where is with no contingencies, warranties, or returns of any kind. Buyer's premium on all transactions No titled vehicle will leave premises until the funds clear. Not responsible for any lost, stolen, or misplaced items. Not responsible for any accidents. The buyer takes full responsibility for all items purchased. Any special arrangements or services, IF AVAILABLE, and at Auction House's sole discretion, may be subject to an additional fee; these services may include, but are not limited to: pick-up arrangements outside of posted days and/or times, forklift loading, and daily storage.